Sunday, February 28, 2016

Resolving Interpersonal Conflict

Conflicts can occur anywhere and with any kind of party. It can be a loved one, friends, acquaintances and even strangers. Due to differing worldviews, characteristics and thought processes, conflicts will occur no matter the bond between the parties involved.

In this situation, there are a bunch of friends hanging out together. Although there are some who listens attentively, there are a few that wants to speak their thoughts and be heard. Generally, a number of people wants to be heard and have the attention of the group on them. However, this only works if the rest of the group listens. When a few people wants to speak at the same time, it results in a clash and the rest has to stop or the conversation will be very difficult to follow. In addition, if the topic spoken is of little interest, people would not want to listen to the speaker.

In this bunch of friends, there are a few people who seemingly wants to speak their mind and frequently cut each other. When that happens, everyone will stop before someone continues and gets the attention of the group. However, one person in the group constantly talks about his area of interest and the others lost interest after hearing him mention it many times. This results in the group focusing their attention on another person talking and ignoring him. He caught the drift after many occasions and felt ostracized by the group. In turn, he reacted by speaking in a rude manner to the group. This behavior led to the group disliking him and shutting him off more than before. This continues on in a vicious cycle of 'revenge' and ended up with cutting him off from the group.

The main cause of this problem is the lack of patience and selflessness. With the desire to be heard but not contributing to hearing others, that selfish approach led to the guy being cut off from the others. In the same manner, the rest of the group were also not patient and selfless enough to bear with him and to teach him to listen to others. If everyone were to think less of themselves, the situation would have a better ending.

If you are a part of that group of friends, how would you help both the group and the guy to prevent that scenario from happening?

Sunday, February 7, 2016

Evaluating Verbal & Nonverbal Behavior

When people interact, they display certain behaviors regardless if they are aware or not. The behavior can be used to infer the person's, thoughts, emotion, upbringing and values, though the accuracy of the inference is another factor itself.

I observed the interactions among my friends and noticed a number of interesting factors. The one that is most obvious to me is the desire to speak. In this interaction, and for many other interactions between friends, many wanted to be heard but only a few are listening. The one that manages to speak is mainly the loudest with a combination of repeating themselves till they got the attention of the rest. I believe this stems from the culture where we are so self serving and in the age of convenience, we expect to have what we demand handed over to us immediately. With this selfishness and need for instant gratification, we start to press on until we get the attention of everyone, not bothering to wait and listen to others. While it was not demonstrated in an extreme manner in the interaction, it is a glimpse of the general direction society is heading towards. However, there are some who patiently wait and listen to others, showing respect to the one speaking and only voicing out when there is a chance, resulting in the others giving  him or her their fullest attention. This became a very interesting factor I derived in that interaction. When someone patiently listens and flows into the conversation at an appropriate moment, people naturally give their full attention to the person. This happens irregardless of age and gender as it occurred not only from male and female individuals but also both younger and older individuals in the interaction.

Wrapping up, what was seen in the interaction is that respect and patience leads to good communication, irregardless of gender or age.